서비스 약관
Term Of Service
BUYING RULES & DISTANCE PRE-SALES AGREEMENT
ARTICLE 1: PARTIES
1.1 - SELLER
Title:LUXANDHOME.COM
Address: Seyrantepe Mahallesi. Calıskan Sokak No: 20 / N-ISPAR Business Center No: 78 Kağıthane-34418-Istanbul-Turkey
Telephone: +90 212 570 15 16
WhatsApp +90-532 452 03 22
E-mail address: luxandhomedecor@gmail.com
To who:
1.2 - BUYER
The address and contact information provided by the person when registering on the www. The LUXANDHOME shopping site is taken as basis.
ARTICLE 2: SUBJECT
The subject of this Distance Sales Contract is the determination of the rights and obligations of the BUYER against the SELLER according to the sales and delivery within the framework of the Law No. 4077 on the Protection of the Consumer and the Regulation and Principles on the Application of Distance Contracts. The product ordered electronically through the website www.LUXANDHOME.COM and whose qualities and sales price are specified.
ARTICLE 3: CONTRACT PRODUCT
Product Type and Type, Quantity, Brand / Model, Color and Sales Price and Delivery Information are as follows.
During the campaign, you can review the main features of the products or services at www.LUXANDHOME.COM. After the order is created, you can access this information from your orders section.
Delivery Date: After the campaign ends on {campaign-end-date}, shipments will begin on {shipment-date}. Product shipments will be completed within an average of 1 week. In case of problems with shipments, this period may be extended up to 30 days from the day the order is received in accordance with the Consumer Legislation. In addition, it can be extended for ten days in addition to the 30-day period, provided that the BUYER is notified in writing or with a continuous data carrier.
ARTICLE 4: GENERAL PROVISIONS
4.1. BUYER, www.LUXANDHOME.COM accepts and declares that it has read and confirmed electronically: preliminary information on the basic features of the contract product, sales price including all taxes, payment method, delivery and costs. Receiver; By confirming the preliminary information electronically, the address to be given by the BUYER to the SELLER before the distance contracts are concluded, the basic features of the ordered products, the US dollar price of the products including taxes, payment and delivery information are correct and complete.
4.2. The subject of the contract is delivered to the BUYER or the person / organization at the address specified in the preliminary information on the website, depending on the distance of the BUYER's location for each product, provided that it does not exceed the legal 30-day period. .
4.3. All shipping costs related to delivery will be paid by the BUYER and will be reflected under the name of "Shipping Fee" on the invoice for the order. Product delivery will not be made to anyone other than the person / persons authorized to receive the delivery specified in this contract. The identity of the authorized person must be presented in order to receive the delivery. If they do not present their ID Card, they will be denied delivery of the products. The SELLER cannot be held liable against any person / organization other than the BUYER if the ordered product / service is not accepted by the person / organization that receives the product / service subject to the contract due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.4. The SELLER is responsible for delivering the contractual product in a sound, complete, in accordance with the specifications specified in the order, with warranty documents and user manuals, if any.
4.5. The SELLER may supply a different product with equal quality and price to the BUYER before the contractual obligation arising from the contract expires for a justified reason.
4.6. If the SELLER fails to fulfill its contractual obligations in cases where the completion of the ordered product or service becomes impossible, the SELLER may supply or return a different product of equal quality and price to the BUYER or the product price to the consumer by notifying the consumer before the contractual obligation expires.
4.7. For the delivery of the product, the Preliminary Information Form must be electronically confirmed. If, for any reason, the product price is not paid or is not canceled in the bank records, the SELLER is deemed to be freed from the delivery obligation.
4.8. If the bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons after the delivery of the product, the BUYER has delivered the product price (to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER. .
4.9. The SELLER is obliged to notify the BUYER if the product subject to the contract cannot be delivered in due time due to force majeure or extraordinary circumstances such as adverse weather conditions preventing or interrupting the transportation. In this case, the BUYER may use the right to cancel the order or replace the product subject to the contract with its counterpart and / or postpone the delivery time until the barrier situation disappears. In the event that the BUYER cancels the order, the total amount paid is refunded every 10 days in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER.
4:10. If the product purchased by the BUYER is among the products that must be sold with a warranty certificate, the BUYER accepts in advance that the product box has been opened by the SELLER and the warranty certificate has been signed by the SELLER. .
ARTICLE 5: RIGHT TO WITHDRAWAL
RECEIVER; It has the right to withdraw within 7 (seven) days from the date of delivery of the product / service to itself or to the person / organization at the address indicated.
In order to use the right of withdrawal, you can send the SELLER by fax, e-mail or electronic return form to www. LUXANDHOME.COM should not be used within 7 days and the product should not be used in accordance with the provisions of Article 6 of this Agreement and may be resold by the SELLER. If this right is exercised,
a) The original invoice containing the cargo delivery report indicating that the product delivered to the 3rd person or the BUYER was sent to the SELLER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice. will not be completed.)
b) Return form,
c) Products to be returned within 7 (seven) days must be delivered complete and undamaged with the box, packaging and standard accessories, if any. If the right of withdrawal is exercised in the sales made with the gift, the gift will also be returned by the BUYER.
d) The product price is returned to the BUYER within 10 days after the withdrawal notification reaches the SELLER. The SELLER is obliged to receive the goods within 20 days.
e) While the product is returned to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned. The return part of the invoice to be returned with the product must be filled and signed by the BUYER.
f) If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER.
g) If the campaign limit amount set by the SELLER is decreased due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
When the product is returned to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must be returned, if the invoice is not sent with the product, no refund will be made, the product is returned. In the same way as payment against BUYER. "Return invoice" must be written on the invoice to be returned with the product and signed by the BUYER.
ARTICLE 6: PRODUCTS WITHOUT RIGHT TO WITHDRAWAL
By its nature; The right of withdrawal cannot be exercised except for disposable products, copied software and programs, products that are perishable or likely to expire, products prepared in line with the BUYER's wishes or clearly personal needs. suitable for return.
The use of the right of withdrawal in the following products is subject to the condition that the product is not opened, intact, the product has not been used and tested.
All Kinds of Cosmetic Products
Underwear Products
All Kinds of Personal Care Products
All kinds of software and programs
DVD, VCD, CD and tapes
Computer and stationery supplies (toner, cartridge, ribbon, etc.)
Portable computers and desktop computers are not returned after the original operating system has been installed (after the computer has been installed), except when the products are defective and broken.
ARTICLE 7: DEBT REPRESENTATIVE
If the BUYER goes into default, the BUYER agrees to pay the damages of the SELLER due to the delayed performance of the debt. In the event that the parties fail to fulfill their transactions arising from this contract, if the debtor defaults according to the general provisions and the party in default fails to execute without a just cause, the other party will give a period of 7 (seven) days to fulfill the action in question. If the performance is not fulfilled within this period, the party that does not perform the performance has the right to withdraw from the contract and to pay the damage caused by the non-execution of the contract. In case of default,
ARTICLE 8: AUTHORIZED COURT
In the event that there is a dispute between the parties regarding the implementation of this contract and this dispute cannot be resolved through friendly settlement; Within the framework of the values announced by the Ministry of Industry and Trade; The subject can be transferred to the Consumer Problems Arbitration Committee and the authorized Consumer Courts where the BUYER purchases the goods or services and resides. Receiver;
- Complaints and appeals regarding transactions up to TL 1,161.67; Consumer Problems at the place of purchase or residence are made to the Arbitration Panel;
- The consumer can apply to the Consumer Court in the place where the product is purchased or where it is located, for complaints and objections regarding transactions with a product value of more than TL 1.161.67.
- In the third paragraph of Article 5 of the Regulation on Consumer Problems Arbitration Committees published in the Official Gazette dated 01/08/2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in metropolitan cities is 3,032,65 TL.
If the order is approved, the BUYER is deemed to have accepted all the terms of this contract.
This Agreement has been made for commercial purposes.